RecoverIT

RecoverIT is a modularised PDA and server based service for debt collection agencies.  It facilitates the smooth interaction of your in-house IT systems seamlessly with your field based staff.  Ad-hoc alerts, business intelligence reports, usage and performance analysis are all rolled up with the delivery of job, stock and SLA information - all in real-time to keep on top of your operational issues.

Ideally suited for: Debt Collection Agencies, Private Investigators, Bailiffs

Download Product Guide

Features

• Total integration: RecoverIT can be seamlessly integrated into your back-end systems
• Tracking: Ability to track agents' locations using GPS technology
• Electronic forms repository: Using the electronic forms repository, any paper-based form can be reproduced electronically and published to any of the PDAs in your organisation in real-time
• Signature capture: Effortlessly capture signatures electronically
• Data synchronisation: Data can be transmitted in real-time back to head office, or stored on the PDA for upload at a later time
• Timesheet production: Capture your staff's working hours to automatically produce timesheets
• Web portal for data review: View your data using customised, secure web-portal whenever you need to 
• Lone worker facility: Compliance with health & safety legislation
• On the spot printing: For the generation of receipts
• Credit/debit card payment facility: For the advantage of another payment option

Benefits

• Route optimisation: The ability to schedule routes and calls for the agent in the most time and cost efficient manner, resulting in the agent being able to maximise the number of visits
• Secure financial transactions and planning: Allows each agent, and therefore management, to have a visible running total of collections for the day, with the added benefit of credit card transaction facility
• Planning and tracking: Each agent will have jobs allocated and they will be tracked along the way so your admin staff will have complete knowledge of the location and progress of their agents
• Safety: With our lone worker function and GPS tracking, the whereabouts of each agent is constantly monitored and an alarm will be raised if the agent does not respond to alerts within a set period of time
• Completely removes the administration overhead of processing the completed forms: Data can be transmitted directly from the PDA to a central server and viewed in electronic format immediately.  
• Faster turn around: Because there is no need for the manual intervention of processing paper, data can be made available for use within seconds rather than days, making reporting easy
• Management information: An additional benefit is that performance statistics are collated automatically as part of the process. This gives managers instant feedback of each individual's performance
• Better quality information captured at source: When filling in an electronic form, the software can provide stringent data validation and impose mandatory fields, ensuring the data captured is complete

Contact Us

For more information on RecoverIT or to discuss any specific requirements please contact Colin Yates

By phone: 0845 650 1010

By email: colin.yates@esayltd.co.uk

By post: eSAY Ltd, Innovation Forum, 51 Frederick Road, Manchester, M6 6FP